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Smash Bros. Demo

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I called the customer support for three days in a row. I wasn't recieving the demo codes that I should have recieved. The first two people I talked to both agreed that I did make all of the requirements. Then I called again on the third day because I still hadn't recieved it and found out that it should be in my inbox by tomorrow. After about an hour after I recieve an email from Nintendo support telling me that I didn't make the requirements. Does this simply mean that I won't be recieving the demo at all, even though I've had two other support members tell me I did qualify?


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