I'm a club nintendo member, and last year and this year I chose a free game as the "premium member reward," along with a couple games that I got as promotional offers for buying other nintendo products (one of the zelda oracle games for buying windwaker HD and another game that I don't remember, might have been two actually since there are two empty blocks unaccounted for on my home screen). Since registering my nintendo network ID, this 3ds content has vanished, its no longer anywhere on my home menu listing. This system is not cracked, hacked or compromised in any way, and all of the games were legitimately obtained via purchases, promotional rewards, or club nintendo rewards. The games showed correctly on my home menu up until a few days ago.
I can verify my club nintendo account information, and my nintendo network ID for the 3DS-XL, and also the specific titles that I chose as my club nintendo rewards. I'd really just like my games back...
I don't know if my nintendo network ID is linked to my club nintendo account or not. I know it is for my Wii U, but I'm not 100% positive it is for the 3ds as well, but regardless, since the games were downloaded through alphanumeric promotion codes, this shouldn't make a difference.
Does anyone have any idea how I can get my games back?