Hello, It's been awhile since I posted anything on a Nintendo board, glad to see the options have grown.
Going to go right into my issue now, I bought a 3DS XL at walmart a few weeks ago. The unit worked fine for a few weeks, I just had it on my desk and on my printer to charge it, nothing happened to the screen. One day after work I opened the 3DS XL and the touch screen stopped working in Pokemon White 2 so I went to the home screen to see if was a software glitch. While on the home screen I noticed that I could only press A, the circle pad d-pad and other face buttons did not work, on the game I option and go into a game where the face buttons and movement controls worked fine but the touch screen did not work on any game.
I called Ninteno after waking up and set up a repair, sent the unit out with Pokemon White 2 in it. It was repaired and set back.
After getting the 3DS XL back I removed the touch screen protector and loaded the start menu... to my dismay the touch screen started moving all the way to the right on it's own so I had to fight back to play a game. While fighting back to the left the system started creating folders on blank squares on its own. Started playing Pokemon W2 again and wanted to set up wifi settings... my DSi connection didn't work with the same password as the 3DS connection (strange Pokemon Black worked without a DSi connection). While trying to set up a wifi connection I noticed that the lower left corner of the touch screen was registering a tap without any interaction. In the meantime the all the way to the right on the touch screen stopped. I noticed some dry glue or something on the right side where the screen was moving to and it seemed to have gotten rid of that issue.
Since this lower left corner issue started while trying to set up wifi the system is currently stuck on Settings... I can open it and it will close again, when I go in the close is selected since its on the lower left side... I can touch around the screen in other locations and the close area unhighlights but I cannot go into any settings... if I try to stop fighting the issue the Settings menu closes and then the console spins thorugh the system instruction manual, just openeing and closing.
I have attempted to calibrate the touch screen by holding l r x during boot up, the buttons work there like when I sent it in. I can tap the calibration dots in that mode but the consol doesn't respond. I can tap an area roughly 2mm diagnally from the lower left corner of the screen and the dot moves, anywhere else it doesn't move, I have also noticed that randomly the calibration point will continiously move on it's own.
I'm wondering if there is a way I can fix this issue myself, since it's the same issue I had when I sent the unit in orginally and they don't send engineering notes. or is it something I could request a replacement for since the first repair returned the system with the same issue?
Bear in mind, I've had a DS lite that I bought a year after it came out and it works just fine and I take better care of the 3DS XL then I actively do the DS lite...