I was trying to load up my e-shop points 2 days ago using my visa debit and an error said it can't continue with the purchase. when I tried to inquire on my ATM account earlier, it says that 20 dollars was deducted on it but when I check my e-shop account, 20 dollars isn't there. who should i contact regarding this problem? PS: my visa debit card can both be used as an ATM card and a prepaid credit card which automatically deducts any thing I purchased. thanks
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