I am having an issue with my new 3DS XL (specifically, the Special Edition "Legend of Zelda: A Link Between Worlds" model). I received the system via a UPS package on November 22nd; the day it was released and I transfered the data from my normal 3DS to it without any problems. However, the issue appeared when I was playing games about two days later. When I was playing "Pokemon X" (which I own in the physical game card format), after an extended period of play time (about an hour to an hour and a half) I came to a point in the game where the screen normally goes black while loading another part of the game. The black screen lingered longer than it normally would and then the game suddenly closed to the HOME menu with this message appearing on the touch screen:
"An error has occurred, forcing the software to close. The system will now restart. (Unsaved data may be lost.)"
After pressing the A button to confirm the message, the system restarted as it said it would. I checked the system data via the System Settings menu and all of the system data was accounted for. I thought that this might have been an issue with the game card itself but the same thing happened when I played some of my games downloaded from the eShop. When I played both "Legend of Zelda: A Link Between Worlds" and "Phoenix Wright: Ace Attorney - Dual Destinies" for an exteneded period of time like I did with "Pokemon X", the games would close and show the error message after the games went to a black loading screen. These black loading screens would also sometimes have a thin, vertical line that seemed to be multicolored going down the right side of the top screen before returning to the HOME menu and showing the error message. This has convinced me that the problem is with the hardware itself and I do not know what I could do to fix it. The only thing I could think of trying was turning off the system and removing and re-inserting the SD card (which is a SanDisk 32 GB SDHC) then turning the system back on; but the issue still persists.
I am at a lose as to what to do in order to fix this and I really need help.