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My 3ds wont load any apps and it freezes a few seconds after I try

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i got my 3ds refurbished  last week and it came in friday. knowing it was refurbished i took good care of it, and after performing all updates got started on pokemon Y.  it did fine untill last night when i decided to go explore system settings to see where things were.  i press  Home, closed pokemon y, went over to system settings, and nothing clicked it again 30 seconds later, and still nothing.

 

that time i let it sit for 30 minutes on charge bc my first experience booting up the 3ds  it took a few minutes so i didnt notice anything unusual from my experience yet.  after 30 minutes i tried to turn it off and that wouldnt even load up.  then it froce and stopped responding to anything. so i powered it off via holding the power button. restarted and tried again with the same result.


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