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Game sync won't register

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I need help and I need it immediately. So I'm on global link and It tells me to register my alpha sapphire game sync code to my account, so I type it in and it tells me that it is already register to an account even though this is the first time I'm using game sync on this game. I an incredibly frustrated with this and I've searched the internet to find a solution to this problem, but it seems no matter where I search there is no awnser to this problem. Please help


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