Hello i have a problem with my Animal Crossing New Leaf game for 3DS
the thing is that all of a sudden the game freezes on the Nintendo 3DS logo
my 3ds recognizes it and all but it just doesn't start
i tried the game in another 3DS and is the same problem
all my games works perfectly but this one i don't know hat happened and plus
i can't make calls to Customer service from where i am right now neither can't
write a letter because don't know where to send it
anyways here i leave a video of my problems so if you guys or Nintendo can help me out
i'm really depressed becasue i can't imagine losing all my data and my village u.u
Pd: my game is in perfect conditiion no scratches and it is clean
https://www.youtube.com/watch?v=nUnLrR3Vja4&feature=youtu.be