Hello,
Recently I have updated my version of Pokemon Y to Ver. 1.1 via the eShop on my 3DS XL.
When I start Pokemon Y I keep getting this message:
"The saved data is not compatible with this version, so it can't be used. Refer to the electronic manual for details."
On the bottom right it state Ver 1.1.
I decided to call Nintendo tech support at 1-800-255-3700 today but I was told that I had to delete my saved data to resolve this issue and I for one find this to be totally unacceptable.
That in itself is beyond stupid. 
I don't think I have the willpower to restart from scratch certainly not with something like this
Why can't you have Cloud saving Nintendo ! The future is today, things like this should NOT even be possible we are not in the 1990 where faulty cartridge resulted in lost of our saves
Please tell me you can repair this somehow or make a patch to solve this issue because I know of a few others peoples that have this happens to them while searching the internet for this error...
You told us that playing Pokemon would be safe yet there was the Luminose City bug and now this
I don't think I can enjoy playing anymore unless you add something like Cloud Saving or something to recover our save if they get bugged.
Sincerely,
Seishin Kan....