Hello.
For the past few days I have been unable to do anything aside from using the internet browser. Everything else, from games to the eshop, cannot seem to connect to the internet. The network indicator on the top-right of the upper screen displays 'Internet' on the home menu, but it switches to 'enabled' when i open the connection settings or anything else.
We have tried manually entering the router's information, changing the primary and secondary DNS to 8.8.8.8 and 8.8.4.4, and recently setting a DMZ host, all of which have failed. The information contained within the error-code lookup section of customer support does not help as the problem still persists.
Any suggestions will be welcome. If it helps, the same error shows up when I try to connect to a network without internet. I would imagine that the 2DS does not recognise that the router's network has an internet connection, but I am not an expert in this area. This doesn't explain why the internet browser can connect, while other programs cannot.
Thank you in advance.