My 9 yo son inadvertently set the parental controls on his 3DS and doesn't remember the code/security answer. Now that he's got new Pokemon Y codes to enter he can't get on the internet on this 3DS. I tried the support tool online to reset PC but it says my serial number is invalid. I bought the 3DS new from Target for my daughter about 2 years ago and the SNs match on the box, console and under battery. I registered the console on club nintendo and it confirmed the registration by email. why can't i reset the PC using the SN? Any help would be appreciated. (North America/USA). Thank you!!
↧