[eShop HELP] Bought a game from the store...to find out my friend got me a physical copy!!

Hi,

So in my excitement, I decided to get Smash for the 3DS from the store, but my friend later tells me that he actually got me a physical copy of the game....

I was wondering if Nintendo would be able to refund the money and take the game off my system or something so I can use the physical copy?

Or is that not possible.

Thank you!!