On Saturday, I submit a request for a Master Key. After several hours of not hearing anything back, I submit a second request because I wasn't sure I put in the right email. This morning, however, I was emailed two Master Keys - one that was expired as of 9/28 even though I never recieved it until today, and the other expires tonight but does not work. I don't want to submit a third request for a key that won't work, especially since it charges .50 cents everytime I request one. I know that isn't a lot of money, but I haven't received a working Master Key yet. If I can't be helped here, is there a specific phone number I should call to get assistance?
↧