Called the support phone number, and they CONFIMRED that I was SUPPOSED to recieve them.
...
BUT
...
It'll take 2-3 BUISNESS DAYS for the proper people to even REVIEW THE CASE. That means I won't be seeing my code until Wenesday if I'm hopeful.
Way to screw over your Platinum MEmbers Nintendo. Can't even do a Promo Code right.