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Error code 022-2802 I own 3ds xl

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I created my Nintendo Network ID since June, I used miiverse a lot! But one day I logged on and then it stayed error code 022-2802 I tried everything but it didn't work, even I called tech support and they wouldn't help me, they said something about parental controls but it wasn't locked in settings. I asked and they did, and it still didnt work. I'm not calling ever again cause 1. I'm to shy talking via cellphone 2. Not enough help. Please give me suggestions! I want my account back. P.S I think I got banned can u plz search my user ***Edited*** to see if I am or not? Thank you!

 

 

 

 

***Edited to remove personal information***

 

Message was edited by: NOA_TECH_JOSH


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