My 3DS had a game card in it, then my mom accidentally removed it. She reinserted it after that. Later, when I went to use the 3DS, it showed the message about the game card being removed and how I should press the home button. I pressed it and waited for a while, but the screen remained black. Then, i turned the 3DS off and turned it back on, but the screen was still black. I also pressed the power button again, but just for a few seconds. The menu showed up to let me turn it off, put it in sleep mode, or press the home button. I tried all three options. When I turn it off from that menu and turn it back on, it does not solve the problem. When I put it in and out of sleep mode or press the home button, it shows the white screen with the words "HOME Menu" on the touch screen and it stays there. I have also tried these options combined with removing the game card and removing the SD card, but I have still been without luck. I then tried to call Nintendo customer service, but no one was available to help me and the three service options that I could choose from did not apply to my situation. Is there anything that I can do?
↧