So I recently got a second 3DS to help with getting Pokemon that only evolve through trading on Pokemon X and Y. I own Pokemon Y as a handheld copy but I attempted to buy Pokemon X on the new 3DS through the EShop, however, I had already used the same card on my other 3DS to buy Pokemon Dream Radar and Pokemon Bank, but I didn't think it'd matter.
It let me go all the way to the final step, with me attempting to add 50 dollars, however, after the last step, it loaded and then gave me an error, saying that the card cannot be used. Okay so I guess that makes sense. I then went to my other 3DS and was going to buy Pokemon X on it where I knew the card worked but I changed my mind at the last second and never confirmed the fund placement.
I then went to Amazon.com and decided to just order a hand-held copy of Pokemon X. I ordered it and it said it was ordered. A few minutes later though, I got an error saying that the order was denied. I went into my savings/card information and discovered that the 50 dollars was gone even thoug it never went through on either of my 3DS's! It just says that it's pending but when I check both of my 3DS's, I have no new funds on them.
What should I do? I already tried contacting customer support over the phone but I got a pre-recorded message saying that they were busy.
I really want my 50 dollars back...