I tried calling Nintendo tech support but it seemed a very limited menu with noone to talk to if your question did not fit the criteria of the menu. To put it simply, my 2ds is mostly fine, but maybe one out of three or four times I will open the system and the control stick and screen are unresponsive. This is resolved by resetting the system, but I fear this is some sort of technical issue that may get worse. I am not sure if I am able to get a repair or how to go about this. Is tehre an alternative number I can call to talk to somebody? Thanks!
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