Hello, I bought the special pokemon y 2ds bundle in December two days ago my ds screens were heavily damaged preventing me from playing anymore I went back to my place of purchase to exchange it for a new one when I got it I replaced my sd card into the system but nothing is showing up. My pokemon y, poke bank and transfer, dream radar, and four swords they are all inaccessible. I checked the sd card on my computer and all the files are there. I went to the ds store because some suggested trying to redo enclosed it but it wants me to pay full price. I tried using my old ds store account but it will only work with the damaged system that I returned, what can I do about this I really want to play but I can't if my pokemon are locked behind some kind of pokebank wall?
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