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Nentendo ID locked

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Hey guys, my wife and I just sat down to play yoshi's new island and as she opened her 3DS to go download it, the shop kicked her back with an error code and a message saying that her account was imporperly accessed too many times and she had been temporarily locked out. We don't know who did it as her DS has been off for the past few days and we're both wondering how long the temp lock lasts.

 

Anybody have any answers?


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